As platinum members of the London Private Hire Car Association (LPHCA), and long established members of the Road Haulage Association (RHA), we are not just interested in raising our own standards, we also want to feed our experience back into the industry.
In order to achieve the standards which we set ourselves, it is important to have the correct management systems in place. This is something that we have been continually improving by adhering to, and building upon, our ISO 9001 Quality Management certification. Corporate social responsibility is not just a stock phrase at Crawfords, we are pushing on and looking to improve further.
We have dedicated significant resources to managing our impact on the environment, having been certified to the ISO 14001 Environmental Management standard for over five years. Our commitment to forward looking policies for the measurement and improvement of environmental impact allows us to report and plan for the future, not just for our own footprint but also for our customers.
With our ongoing focus on customer service, transparency and process, training and development, information and data security, we expect to be able to announce further achievements relating to our system standards in the near future.
Crawfords are a proud donator to Shooting Star Chase, a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families.